Assistant Manager, Order Management

Job Purpose:

To support in driving end-to-end order management, sales planning and MIS reporting for the Passenger Vehicle business in the Kingdom of Saudi Arabia. The role ensures a seamless order-to-delivery cycle, accurate demand forecasting and data-driven decision-making across the sales organization to achieve volume, market share, and profitability targets. 

Key Functional Responsibilities:

• Own the complete vehicle order lifecycle from booking to delivery ensuring accuracy, completeness, and on time fulfilment to customers and distributors
  • Coordinate with plant, port/yard, logistics, PDI, finance, and distributors to resolve order blocks, credit holds, and dispatch issues; manage vehicle allocation across regions, distributors and variants based on demand priority and stock availability.
  • Drive SAP-based order processing hygiene, ensuring data accuracy in master data, pricing, VIN tracking, and dispatch records.
  • Support development of monthly, quarterly, and annual sales plans by region, model, variant, and dealer; build rolling demand forecasts with regional sales, product planning etc.
  • Analyse sales trends, market dynamics, competitor activity, fleet/retail mix, and seasonality; deliver plan vs. actual variance analysis with actionable insights.
  • Support the S&OP (Sales & Operations Planning) cycle with consolidated inputs, scenario modelling, and recommendations to leadership
  • Monitor channel partner health: stock days, sales velocity, retail vs. wholesale mix, outstanding receivables, working capital cycles, and dealer ROI.
  • Support the roll-out of dealer schemes, retail incentive programs, fleet/B2B deals, and trade policies; track compliance and effectiveness through periodic dealer reviews and field visits.
  • Design and maintain dashboards covering retail/wholesale performance, order book, dispatches, dealer stock, channel health, and forecast accuracy using Power BI and Advanced Excel; publish daily, weekly, and monthly MIS to leadership.
  • Automate recurring reports, build ad-hoc analyses for leadership reviews, principal/OEM submissions, and budget exercises; maintain a single source of truth for all sales planning and distribution data Competencies 

Technical Competencies

• Hands-on expertise in SAP (SD module) for order processing, pricing, allocation, and dispatch reporting. Strong understanding of the order-to-delivery cycle in an automotive environment
• Ability to build demand forecasts, sales plans, and S&OP inputs using statistical and market-based methods. Strong grasp of variance analysis and forecast accuracy measurement.
• In-depth knowledge of dealer/distributor operations, channel economics, stock management, dealer ROI, and trade scheme management in the PV segment.
• Advanced proficiency in MS Excel (Power Query, complex formulas, pivots, macros) and Power BI (data modelling, interactive dashboards) to deliver actionable business insights.
• Ability to lead small teams, manage cross-functional stakeholders (regional sales, SCM, finance), and communicate effectively at leadership levels.

Job Requirement:

• Degree in Business, Engineering, Supply Chain or a related filed. MBA or relevant certification will be an added advantage.
• 8+ years in a Similar Role in Automotive Business