Senior Specialist, Plant Hosting

Perform the day to day running of Global Ceer Hosting, OnPrem hosting, Virtual Environments, Hybrid Cloud, Public Cloud and Data Centres covering Offices, Plant, proving ground and Cloud.

Be a driver in automation for not only hosting but also helping other teams with automation.

Review High Risk Changes for Hosting.

• Responsible for the execution of the Enterprise hosting strategy taking into account
  • Design
  • Deployment
  • Operations
  • Process Automation
• Assist with Engineering, Build, Deployment of all Hosting and Data centres
• Drive Operations of all Hosting and Data centres
• Work with and build good relationships with External Service Providers and Product Vendors
• Support the transition of new or enhanced Hosting, Cloud and Data Centre technology services
• Maintain technology service and technical standards and processes relating to Hosting
• Consults on and reviews technology solutions and services
• Is responsible for Incident Management, analysis resolution of Incidents affecting Hosting services
• Is responsible for root cause analysis and subsequent resolution of action items affecting equipment reliability for Hosting, reduction of failure rates and downtime of IT/OT services
• Develop maintenance strategies to support and improve MTBF
• Develop maintenance strategies and plans to maintain all production and non-production assets to support business operations
• Contribute to the Knowledge System and share knowledge within the first line support team
• Optimize collaboration within the team to support the effective planning of service delivery
• Acts as escalation for other sub functions requiring Hosting Subject Matter Expertise
• Contribute to the Hosting investment and operating budget, forecasting and planning
• Forecast Demand relating to Hosting and Data Centre Services and resources
• Ensure ongoing technology delivery to service level agreements from projects to application and business owner for Hosting
• Recommend and implement agreed Cost savings/efficiencies
• Proactive in learning and taking certifications for hosting, cloud etc
• Champion process automation being effective in writing scripts, use tools such as Ansible to speed up tasks and increase quality.
• Tuning and enhancing server hosting

Evaluating hosting requirements from IT or other parts of the business to decide on the best hosting solution